Every account starts with a free tier so you can try live conversations and see how SPAIKING works before you subscribe. We encourage you to use it first.
You can cancel your subscription at any time from your account page on spaiking.com. When you cancel, your plan stays active until the end of the month you have already paid for, and it will not renew after that. Cancelling stops future charges. It does not, on its own, create a refund for the current period.
For subscriptions purchased on spaiking.com and processed by Stripe, you can request a refund by emailing info@fourcents.ca. We generally offer a refund of the current month if:
If you have used a large share of your live minutes for the period, we may offer a partial refund or decline the request. We look at each request fairly and reasonably.
If you ever purchase a subscription through Apple or Google rather than on spaiking.com, that purchase is handled by the app store's own billing, and refunds for it are governed by their rules. In that case, please request the refund directly through Apple or Google.
Nothing in this policy limits any refund or cancellation rights you have under the consumer law that applies to you. If local law gives you stronger rights, those rights apply.
To ask about a cancellation or refund, email info@fourcents.ca from the address on your account and tell us what you would like to do. We aim to reply within a few business days.
SPAIKING and iaintfluent.com are products of Four Cents.